We have faced the above error when we installed captured MSI.
In MSI log file you can see this error:
CustomAction SysProc returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Solution:
Check directory of the msi installation whether any folder is available in the name of our package. if any folder is there . Delete the folder manually and install the application again.
Create shortcut in different name for start menu and desktop(don't use same name).
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